Displaying items by tag: Albert Nel

OpenText survey highlights the critical role digital experience plays for customers post-pandemic, with more than half (54%) saying the pandemic has changed their expectations of brands’ digital offerings

New research from OpenText reveals the extent to which the pandemic has changed customers’ expectations of brands, and the increasingly important role of a streamlined digital experience post-COVID.

Just one in 14 Australian consumers trust organisations to keep their personal information private

GUEST RESEARCH by OpenText: New research from OpenText reveals that nearly half (44%) of Australian consumers would pay more to do business with an organisation that is committed to protecting their personal data, compared to 40 per cent of consumers globally.

Digital transformation is taking hold across Australia and Asia Pacific and yes, it's 2016’s most overused IT buzzword. Still, companies are wondering where and how to start to drive real, measurable, business impact.